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Dec 01, 2017

How To Optimize Your Tenants Rental Experience

Renting your property can be a daunting experience for newcomers. It is hard to know how to be the right amount of strict, the right amount of lenient, and how to make sure that your property is not destroyed in the process. These tips are a good way to make sure your tenants have a good rental experience so they want to rent from you again and to keep your property in the condition you want it.

  1. First of all, make sure to explain the important details in the lease in person as well. This will help prevent future problems between management and tenants. Even if you have the rules in the lease, not everyone reads every line of their ten-page lease, so make sure you emphasize the important things.

  2. Be understanding. Mistakes and bad situations happen to everyone, if you try to be understanding about situations with your tenants and cut them slack when needed, your tenants will be more likely to want to rent from you again.

  3. Be easily accessible. Nothing is more frustrating as a tenant than a landlord that can never be reached. Make sure you have updated contact info for your residents and make an effort to get back to them in a timely manner.

  4. Create options for rent payments that are easy and convenient for the tenants. If your tenant has multiple options to pay rent, it will be more convenient for them and they will be more likely to pay on time. Don’t tire yourself out by going around and collecting individuals payments each month.

  5. Read up on being a property manager. This will make it so you do not miss any of the big things that you are supposed to do, and you can learn from others mistakes instead of having to make them yourself. This is also important because depending on the type of property you are renting, it will be different in the procedures you should do.

  6. Create policies and stick to them. If you never follow through with any of the policies you create then your tenant situation can get out of hand quickly. The tenants will not take the rules seriously if they know you are not going to enforce them.

  7. Golden rule. Treat your tenants how you want to be treated. Give them the quality of home and customer service that you would like to receive in their situation and you will build trust between you and your tenant.

  8. Create a schedule. Schedule specific time in each week that you will dedicate to your property management duties. Many people who rent homes also have full-time jobs and because of this their management duties get put on the back burner. Create a schedule to make time to be the best manager you can be. Also, let your tenants know that is the best time to contact you.

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